WERC,
Networking 101, a perspective from a Rookie:
May 1st, this
was my first and I am sure not my last WERC (warehouse education and research
council) conference. I was not quite sure what to expect being new to the
industry and new to networking. I wondered whether this would be a welcoming
crowd, what I’d learn. Would I pick up a thing or two or would it be too much
and would I be uncovered as the new kid on the block?
On day one I learned that
WERC is geared towards the warehousing professionals at all levels, you have
procurement managers to business owners and everything in between. Regardless
of their job description each person has one thing in common, all are looking
for a way to better their business. The one thing that resonated with me in the
quest to fulfill that was “THE AMAZON EFFECT”, a topic mainstay for the
entirety of the conference.
Since
Amazon started in 1994 they have changed the warehousing industry completely. The
explosion of e-commerce dominating the retail and skyrocketing the 3PL market
catapulted technology into distribution centers and depots. Myself working for
a company that specializes in warehousing and order fulfillment solutions was
utterly intrigued. These people were my sales targets! How could I gain their
business?
The first session I
attended was a Peer to Peer group on The Hottest Retail and Distribution
Trends. Perfect. I sat down as the new guy in the room, and was intent on
soaking up as much information as I possibly could. These people were my target
market, I could surely gain a few contacts out of this meeting.
The room was at max
capacity, so we divided into two smaller more intimate groups. Everyone went
around and introduced themselves, the majority of the group being upper
management for their respective companies, you had everyone from Walmart to
Ryder present. Then there was me, the Pick to Light solutions provider who had
been on the job for six months and was as green as the grass outside.
The conversations started,
what was everyone’s pains? The topic ranged from hitting goals set in KPI’s to
the quality of order picking in general, and then it happened. “Hey, Dan could
you provide a little insight on this” the back of my head burned like someone
was sitting behind me with a blow torch; this was your time to shine! “Ugh
sure!” as everyone looked on for my explanation. “Well picking by light is the
way to go” I exclaimed, like a new born fawn stumbling out of the gate, but as
I gained momentum I could feel my confidence growing, and the room listening
more intently. I covered everything from ROI to the basic pitfalls of just
hiring your order pickers, to say the least I had felt like I had earned a
place in that room by the end of that session.
As the topic moved on and
others spoke their piece I realized something incredibly invaluable. The
ability to relate to your peers and just hear their differing operational
situations, as well as their views, is something you will never be able to read
out of a book. It is something that you must experience. You can meet everyone
from a head engineer at a robotics firm to a warehouse manager, it is all
relevant because at one point or another these are people you will have to
network with, relate to, and deal with in our professional lives. Having a
place like WERC to put that on the main-stage is something that you really can
not substitute.
So, in conclusion, as my
first WERC conference concluded later that week, I felt a sense of community. A
sense of this is a place I need to come back too, a place where I can grow as a
professional, and as a part of the warehousing community.
Here is to the first of
many, until next year, cheers.
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